Shipping policy

Shipping Policy

SimplyGood ships domestically within Singapore and United Arab Emirates (UAE), offering priority insured delivery with tracking. Tracking details are provided via email upon dispatch. If you do not receive tracking information within 3 working days of placing your order, please contact us at support@simplygood.sg.

Delivery Timeline

  • Order Processing Time: 1–2 working days
  • Delivery Time: 2 to 4 working days
  • Note: Delivery times exclude weekends and public holidays. During promotional periods, sales events, and festive seasons, processing and delivery times may be extended due to high order volumes.

Tracking Information

Tracking details are automatically emailed upon dispatch. If you do not receive your tracking number, please contact our support team at support@simplygood.sg.

Additional Information

  • Orders are packed using minimal and eco-friendly materials to support our sustainability commitment.
  • We currently offer shipping within Singapore and UAE only.
  • In the event of a failed delivery attempt, the courier may reschedule the delivery.
  • While we strive to ensure timely deliveries, delays caused by external factors such as weather conditions, courier delays, or high-volume periods may occasionally occur.